FAQ

Our target client is the fashion-forward woman who values both style and comfort. She appreciates affordable luxury, seeks versatile wardrobe staples (from show-stopping dresses to comfortable sleepwear), and enjoys global shopping with premium delivery options. She’s likely building a capsule wardrobe with our dresses, jumpsuits, intimates, and skirts.

LuxeWear offers comfortable-chic fashion with a focus on premium quality at accessible prices. Our collections feature runway-inspired looks reimagined for everyday wear, with careful attention to detail in both design and packaging. The store aesthetic blends modern luxury with approachable sophistication.

We specialize in women’s fashion across these categories:

• Dresses (from casual to occasion wear)
• Intimates (premium basics)
• Jumpsuits & Playsuits (versatile statement pieces)
• Skirts (seasonal essentials)
• Sleepwear (comfortable-chic designs)

Each product page includes detailed size charts. We recommend comparing your measurements with our charts as sizing may vary across collections. Our pieces are designed with comfortable fits while maintaining a fashionable silhouette.

While we focus on affordable luxury, we maintain high production standards. All garments undergo quality checks before shipping, and we’re increasingly using eco-conscious packaging materials where possible.

We offer global delivery from our Nashville headquarters, excluding some Asian and remote regions. During checkout, simply enter your address to confirm availability.

We offer two premium shipping methods:

• Express Standard Shipping ($12.95): 10-15 business days via DHL/FedEx, fully trackable
• Complimentary Standard Shipping: Free for orders over $50, 15-25 business days via EMS with tracking

All orders process within 1-2 business days before dispatch.

Each LuxeWear order receives personal attention:

• Final quality check before shipping
• Garments folded with tissue paper
• Signature protective wrapping
• Eco-conscious packaging when available
• Personalized note from our team

Yes! Both shipping methods include tracking. You’ll receive a tracking number once your order dispatches from Nashville, allowing you to follow your package’s journey to your doorstep.

We accept returns within 15 days of delivery:

• Items must be unworn with tags attached
• Refunds processed within 5 business days of receipt
• Customer covers return shipping costs

Please email our customer care team at [email protected] with your order number and return request. We’ll provide instructions for returning your items to our Nashville address.

While we take extreme care in packaging, if your item arrives damaged, please contact us immediately at [email protected] with photos of the damage. We’ll arrange a replacement or refund.

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.

Absolutely. We use industry-standard encryption for all transactions. For added security, we recommend PayPal which allows you to pay without sharing your financial details with us directly.

Yes! Our 75% off retail prices apply to all items, and combining multiple pieces in one order (over $50) qualifies you for free shipping—the perfect way to build your luxe wardrobe.

Our Nashville-based team shares your passion for affordable luxury and is happy to help at [email protected]. We typically respond within 24 hours.

LuxeWear Sales Store
1211 Rock Creek Trce
Nashville, US 37189